Your security and trust are a priority at FODlink. Here we explain how we protect your data, how you protect your account, how to trade safely, and how to reach support.
1. How We Protect Your Data
- Encrypted connection between your browser and the platform (HTTPS).
- Passwords stored in a hashed, unreadable form.
- Limited access permissions and administrative review of published content.
2. Keep Your Account Secure
- Use a strong, unique password and never share it.
- Sign out when using a shared device.
- Beware of phishing messages asking for your login details.
The FODlink team will never ask for your password. If you receive a message requesting it, it is a fraud attempt — please ignore it and report it to us.
3. Trade Safely on FODlink
Since FODlink is a listing platform that connects parties, we recommend that before any deal you:
- Verify the other party and prefer verified companies ✓.
- Be cautious of unrealistically attractive offers or prices far below market.
- Avoid full upfront payments to parties you have not dealt with before.
- Document the agreement with a clear contract covering specs, quantities, payment and shipping terms.
- Use official communication channels and check the company's address and details.
4. Reporting an Issue or Abuse
If you notice a suspicious account, a fraudulent listing or a security vulnerability, please report it immediately via the contact page. We handle reports seriously and confidentially.
5. Support & How to Reach Us
- Contact form: through the Contact page.
- Email & phone: available in the site footer.
- WhatsApp: for direct business communication between members.
We aim to respond to inquiries as soon as possible during business days.
6. Service Availability
We work to keep the platform available at all times; brief maintenance windows may occur to improve performance.